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Educational Guide/Info
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Home Brewing, Winemaking and Tea
Tips:
Find out the basics of Home brewing, Winemaking and the varieties of
Tea available for your enjoyment through our Educational
Guide/Info.{More}
Contact Us
Barkingside Co.
6442 Lyndale Ave S
Minneapolis MN 55423
United States of America
Tel. 612 869 4445
or
AT&T wireless: 612 702 5185
www.barkingside.com
Click Here To Contact Us
Customer Service
We accept orders online, US Mail and Phone. Methods of Payment include American Express, Visa, Mastercard and Personal check. All packages are ship via FedEx or Priority Mail. We provide Estimated Ship By and Delivery dates for all orders. Whether you are buying tea, winemaking supply or our brewing supply products, you can count on our quality products time after time to make great beer, wine and tea. (Open for Order Pick-up & Walk-in sales)
BUSINESS (HOLIDAY) HOURS
CENTRAL TIME ZONE
Monday-Friday: 10:00 am to 5:00 pm
Internet: Anytime
LOCAL RESIDENT (Regular & New Customers): We are open for Order Pick-up & Walk-in sales: Wed-Fri, 10am to 4pm)
Address & Tel:
Barkingside Co.
6442 Lyndale Avenue South
Minneapolis, MN 55423
Tel: 612 869 4445
AT&T Wireless Tel: 612 702 5185
We are at Corner of Lyndale Ave S & W 65th Street; Sharing same parking lot as City Hall Liquor Store. Click Here: for directions to our store location.
NOTE: All our products and prices listed on our website are always current.
Our website provides you with ‘round the clock access to our company. From here you can place an order or review our products and services all from the convenience of your home. We are constantly making the on-line ordering process as easy as possible. If you have been to other similar product websites and try to find a product, you know how difficult it is and you know what we are talking about. We make it easy for our customers to buy from our website. Life doesn't have to be complicated. To get started, simply select your desired destination!
Ordering or Contacting by US Mail, Phone or Email
Email Address: If you are using free email address with your order; please make sure you check your email daily, if we contact you and we are unable to get a reply, your order may be delayed.We realize many of our customers drive some distance to our store in Minneapolis. To better assist you, please call us to check on availability of items you are interested in. Or, you may phone or order on-line items ahead of time so that they are ready for you when you arrive. If we are unable to answer the phone right away when you call during business hours, we are either with a customer or away from our desk processing mail-orders. Please leave a short CLEAR message, name, and phone number - we will contact you. To order by phone, please have your name, address, phone number, credit card, item numbers, descriptions and quantity ready when you call. You may also mail in your order to us. We suggest you retain a copy of the order list/order form for your reference when your order arrives. We provide an itemized email Order/Invoice for every order. US Mail Order: To avoid delay in shipping your order, please include a phone number in the event we have to contact you regarding your order. We recommend ordering by phone if you use check for payment.
CONTACT US: Due to the amount of emails we receive each day, we recommend you contact us through the form provided on our website. We do not share, sell or spam our customer’s email address or any other customer information. All customer information is kept confidential and used only to expedite order processing. Visit our website for current product and pricing information. Remember to bookmark our website on your website favorites list for your shopping convenience: www.barkingside.com.
Methods of Payment
We accept only consumer credit cards: Visa and Mastercard. CARDS NOT ACCEPTED BY BARKINGSIDE AT THIS TIME INCLUDE GIFT CARDS, AE, DISCOVER, DEBIT and BUSINESS/CORPORATE CREDIT CARDS ISSUED BY VISA/MC,ETC. If you are an institution or business entity please refer to below for Educational and Commercial order information.Personal and Business Check and Money Orders are welcome. For orders paid by check, please include bank telephone number on your check before mailing the order.
Please note the following as you await your order: We will not charge your credit card until your items are shipped. For pick-up orders, your credit card will be charged the day we call you that your order is ready for pick-up. A note for our regular customer; you can plan your order by ordering items for pick-up or shipping at a specific future date (such as a month in advance), just note at checkout in the SPECIAL INSTRUCTIONS that you want your order shipped on a specific date. This service works great with wine kits, etc. during the holiday season.
Minimum Order Requirement: We accept cash and check and there is a $10.00 minimum purchase (excluding shipping charge) with payment by credit card. When ordering by mail, please send payment/order to the address listed above.
ssl encryption: Our online shopping is safe and is secured by ssl encryption. When you click on our Checkout button at the end of shopping you will be on our secure environment. Any information you send to us will be in a secured or encrypted format. You will see a padlock, our secure site seal, at the top of your browser after you click Checkout. Our shopping cart system is secured by ssl encryption, provided by www.godaddy.com.
For Educational and Commercial orders, please use check for payment. For large orders please check to make sure you have sufficient funds in your checking account before mailing it to us. Very often we process check payments the same day so your order processing can begin. We do not accept credit cards for educational or commercial orders. When ordering products for your classes (or business) don’t forget to order them early so that they arrive in time. Ordering at least 1-2 weeks (2-4 weeks recommended) before your class begins is recommended. This will allow ample time for you to plan and prepare for your class! Additionally, it is strongly recommended to order a small quantity of an item as a sample to examine if it is what you are looking for in your class or business before ordering a large quantity as we do not accept returns unless it is a result of our error. A surcharge (to cover a portion of the freight to our store), in addition to item cost, may apply. Such items that may incur a surcharge includes grains, glass carboys, bottles and/or bulky products. These products usually encounter higher freight cost. Total cost for your order will be presented to you for review and payment before order processing occurs. There will be a 25% restocking fee if you cancel an order after 3 days from order submission. We learn from our importer/supplier that some bottle inventories do fluctuate day by day. Just in case it happens, we will order as many quantity you had submitted to us. Customer is expected to pick-up any quantity of bottles available up to the quantity ordered at time of pick-up. These ordering and payment information apply to educational and commercial orders only. We recommend you plan your order accordingly as we want our customers to be happy with their purchase. Have fun!
Shipping Charge for All Product
FedEx Shipping Charge on our website at Checkout is provided
by FedEx. Large, bulky items are heavy (e.g. Press, Crusher,
Glass, etc.) and may cost significantly higher to ship. If we
are unable to honor the shipping charge as listed at Checkout on
our website, we will contact you with an updated shipping charge
for your order.
All orders are shipped to you directly from Barkingside Co. We do
not drop ship. Each mail-order package will have a minimum of 7 oz
(e.g., 8 oz loose tea) of packing material added to the total
product weight. The amount of packing material used will depend on
the individual products ordered. Shipping box size will also
affect FedEx shipping rates. The FedEx package tracking number
will be automatically emailed to internet orders. Please
double-check the email address you provide for accuracy.
Minnesota Resident Only
MN Sales Tax applies to Non-Food items. Sales Tax will not show at
Checkout but will be included in the paper invoice accompanying
your order and will also be reflected in the total sales amount
charged to credit card payments.
Flat Rate Shipping
$5.50 and $10.95 Flat Rate Shipping offer applies to Consumers only and not Institutions or Commercial entities.
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Special Shipping Offer
Offer applies to Consumers only and not Institutions or Commercial entities.
Orders consisting of non glass small, light weigh items that fit box size 7"x7"x6" SAFELY and less than 1 lb that are not listed under Flat Rate Shipping Chart may qualify for Special Shipping Offer. Special Shipping Offer range between the cost of Flat Rate Shipping and Fedex Shipping Rate as shown at the checkout page. When your order consist of items as described above, your order will automatically qualify for Special Shipping Offer and will be ship by Prioirity Mail or Fedex. When your order has a request for Fedex Shipping, regular FedEx shipping charge as shown at checkout will apply.
Estimated Ship
By and Delivery Dates
Customer Care is important to us!! Once you've place an order with
us, we offer prompt and careful delivery of your purchases. Your
order will be shipped within 48 hours of receipt and often within
24 hours. During the holiday mail-orders can take 2-3 days to be
shipped. If you are in a hurry to get your order please let us
know and we will do our best to get it shipped that same day.
Approximate Delivery Date (Depends on Delivery Location):3-7 days.
Consistent Quality
We strive for consistent quality on our products year after year.
In order to provide consistent product quality, all products we
receive from our importers, suppliers or manufacturers are checked
and examined prior to placing them on our shelf or shipping them
out to our mail order customers. With Barkingside, you know you
are getting the quality you expect. Knowing that the grain, tea or
other products you enjoyed the last time will be as good the next
time is important to us. Our products are handled with the highest
degree of care possible from the time we receive it to the time
they are shipped to you.
At Barkingside, we are focused on delivering consistent product
quality. As a result, whether you are buying tea, winemaking or
our brewing products, you can count on our quality products time
after time to make great beer, wine and tea.
Returns and Exchanges
As "Your Neighborhood Specialty Store", we want you to be
completely satisfied with your purchase. If, for any reason, you
are not satisfied, simply return the merchandise with a copy of
your receipt/packing slip within 10 days of purchase (mail-order
customer within 30 days of our shipping date). We encourage you to
return or exchange merchandise in a timely manner so as not to
incur damage or wear. We stand behind the quality of our products
and will make things right if you are not completely satisfied. We
will issue a refund (excluding shipping cost, we will gladly
refund the shipping cost if the return is a result of our error).
Product being returned must be in new, unused condition.
Edible items are non returnable. If you
receive a damaged or broken item, call us as soon as possible.
Please keep all packaging materials. A claim will be filed and a
replacement will be sent. Allow approximately 2 weeks to process a
refund check.
If you have any questions or concerns with your order, please
contact us so that we can help make you completely satisfied with
your Barkingside purchase.
Miscellaneous Information
If you have questions regarding an order you have placed with us,
please email or call us. We inspect all products from our
suppliers before we sell them to the public. All orders are
carefully packed to avoid damage during transit. In the event your
order arrives damaged, unfit or unusable, report situation
immediately to Barkingside Company for instructions and leave the
damaged product in its original condition and case.
International
Orders
At this time, we do not accept international orders.
FLAT RATE SHIPPING: (Savings in Shipping Charge) Refer to Customer Service All orders are ship FedEx Ground/Home Delivery with the exception of Flat Rate Shipping items.  |
